Privacy Policy

Ini adalah draf Polisi Privasi (Privacy Policy) rasmi yang lengkap dan disesuaikan khusus untuk laman web e-dagang anda.

Memandangkan syarikat ini beroperasi di Malaysia, draf ini telah digubal dengan mengambil kira piawaian Akta Perlindungan Data Peribadi 2010 (PDPA). Ia juga merangkumi klausa standard untuk operasi stor dalam talian yang menggunakan platform Shopify, rakan logistik tempatan, serta pelbagai get laluan pembayaran.

Anda boleh terus copy dan paste teks di bawah ke dalam halaman Privacy Policy di Shopify anda:

Privacy Policy

Effective Date: September 2026 Company Name: Deara Holding Sdn. Bhd.

This Privacy Policy describes how Deara Holding Sdn. Bhd. ("we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from our website (the "Site"). We are committed to ensuring that your privacy is protected in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Personal Identification Information: Your name, billing address, shipping address, email address, and phone number.

  • Payment Information: We do not store your full credit card details. Payment processing is handled securely through our integrated online payment gateways, which may include Billplz, toyyibPay, Stripe, HitPay, or PayPal.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this information to:

  • Communicate with you regarding your order or customer service inquiries.

  • Screen our orders for potential risk or fraud.

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us provide our services and fulfill our contracts with you, as described above.

  • E-commerce Platform: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Shipping & Logistics: We share your delivery details with our shipping partners, such as Pos Malaysia, EasyParcel, and Ninja Van, strictly for the purpose of calculating shipping rates and delivering your orders.

  • Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Your Rights (PDPA Compliance)

If you are a resident of Malaysia, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted under the PDPA. If you would like to exercise this right, please contact us through the contact information below.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@dearahijab.com or by mail/phone using the details provided below:

Deara Holding Sdn. Bhd. SETIA ALAM, Seksyen U13, Persiaran Setia Utama, SETIA ALAM, 40170 Shah Alam, Selangor, Malaysia Phone: 013-798 9897